Return Policy

Here’s a professional return policy tailored for your trading company:

Return & Refund Policy

At Saki E-commerce, we value customer satisfaction and stand behind the quality of our garments, bags, and other products. If you are not completely satisfied with your purchase, we offer a return and refund policy under the following conditions:

Return & Refund Eligibility
   •    Returns or refund requests must be made within 7 days of the shipping date.
   •    Customers must provide clear photos or videos showing the issue with the product.
   •    Items must be unused, unwashed, and in their original packaging with all tags attached.
   •    Customized or personalized items are not eligible for return unless they are defective or incorrect.

Return Process
   1.    Contact Us: Email our customer service team at [Your Email] or message us at [Your Contact Number] within 7 days of shipping.
   2.    Provide Evidence: Attach photos or videos explaining the issue with the product.
   3.    Approval & Instructions: If approved, we will provide return instructions. The customer is responsible for return shipping unless the item is defective or incorrect.
   4.    Refund/Replacement: Once we receive and inspect the returned item, we will process the refund or send a replacement.

Important Notes
   •    Refunds will be issued to the original payment method.
   •    Shipping costs are non-refundable, except for defective or incorrect items.
   •    We reserve the right to decline returns that do not meet our policy criteria.

For any questions, please contact us.

Let me know if you’d like any modifications!